FAQ's

How long does it take to ship my order?
→ Our handmade items typically ship within 5–7 business days. Booknooks and dominos may take longer due to curing/printing time.

Do you offer custom designs?
→ Yes! Many of our products can be customized. Use the “Notes” section on the product page or message us directly.

Where is my order shipping from?
→ We ship from the United States (Florida), and tracking will be emailed once your item leaves our studio.

Can I change or cancel my order?
→ Orders can be changed within 3 hours of placing them. After that, work may already have begun on your item.

My order arrived damaged. What do I do?
→ Contact us within 3 days of delivery with photos, and we’ll make it right.

Do you accept returns or exchanges?
→ Because items are made to order, we don’t accept returns, but please reach out if there’s a problem with your order.

Are your products dishwasher/microwave safe?
→ Tumblers are not dishwasher or microwave safe. Hand wash only. Resin dominoes should be wiped clean and stored in a dry place.